Turnaround / Shipping
- How quickly will I receive my order?
- To which countries do you ship and how much does it cost?
- If I order several items in one order will I have to pay more for the shipping?
Prices and Payments
- How much does a photo print on canvas cost?
- What methods of payment do you accept?
- Which currencies do you accept?
- What is the difference between a regular print on canvas vs the other options?
- How will my order be packaged?
- May I use more than one discount coupon or gift certificate when placing my order?
- On the website you show the size as 16x20 inches but I would like a 20x16 inches. What should I do?
- Can I buy a gift certificate?
Sending Your Photos
- I only have hard copy photographs. What should I do?
- To which email address should I send my photographs?
- If I send a hard copy photo by mail, can I get it back?
- Sending photos for wall display and collage canvases
- What if my photo is damaged or not of the highest quality?
- What file format should my photo be?
- Which photos will turn into a good print on canvas?
Turnaround / Shipping
- Back to top
Your canvas prints will be completed in 2-3 days. Please allow 2-4 business days for ground shipping. Should you order a large quantity of prints it could delay the delivery slightly.Back to top
To most countries, we charge a flat shipping rate of $14. This includes the shipping and handling as well as the insurance of the shipped items (regardless of quantity or size). The shipping companies we use do have significantly higher rates for some countries, so the shipping charge is $49 for these countries.Back to top
Please view the countries in this list *The turnaround is similar for all countries.
When ordering several items in a single order you will only be charged ONCE for the shipping (the shipping charge is the same as for one item).Back to top
Prices and Payments
For a complete price list please click here. If you want to know the price for a custom size canvas, please start the order process and in the size section choose Custom Size to fill in your preferred format. The custom size price will be shown on the right side in the order summary. If you are interested in a bulk order price or you would prefer to place your order by phone, please do not hesitate to contact us online or via telephone.Back to top
1.) Credit Card: Pay directly on our website using your credit card
2.) PayPal: Pay with your PayPal account or if you do not have an account you may still use your credit card by clicking on `Don`t have a PayPal account?` link.We are unable to accept any other form of payment, including checks.Back to top
We accept US Dollars, British Pounds, Euros, Australian Dollars and Canadian Dollars. You can choose your currency during the order process.Back to top
Wall display: a combination of several prints together that will create an interesting composition on the wall. When ordering a wall-display, you will pay a significantly reduced rate vs if you order each canvas separately. Combine your favorite photos, but keep them on a separate canvas.
Split canvas: a single image divided among 3 or 4 canvases. You have a wide variety of options to make the most of your photo and the space you would like to decorate on your wall.
Collage: a single canvas print made of a combination of up to 20 images. This is a perfect idea if you would like to have multiple photos on the same canvas print. Choose one of our templates to create your very own photo collage.Back to top
We offer three shipping options:Back to top
1.) Rolled - your product will be shipped rolled in an art tube.
2.) Gallery wrap - your product will be stretched on a wooden frame. For the single panel you may choose between 0.75" or 1.5" depths for each panel. The depth of a collage is determined by the size of the canvas, while a canvas split and wall display are both 0.75" deep at all times.
3.) Framed - your order will be delivered framed (ready to hang). The different framing options can be viewed during the order process.
Only one discount code or gift certificate may be applied to each individual order. For example, if you have a 15% discount coupon code and you have a $40 gift certificate, you may apply only one (whichever is greater) to your next order. If, however, you purchase two products you may place two separate orders and apply the discount to one and the gift certificate to the other.Back to top
When we write 16"x20" we refer both to 16"x20" and 20"x16". If you send us a horizontal image, the item you’ll receive will be horizontal. If you send a vertical photo, it will be vertical. If you prefer your vertical photo to be horizontally or the other way round please inform us about it in the comment section during the order process.Back to top
Yes! This is a great gift idea ! You can use our gift certificate service. The recipient will receive a beautifully designed email with a unique gift code that will enable him / her to order any of our products including Photos on Canvas, Handmade Paintings, and Oil Reproductions.Back to top
You may also choose to have a hard copy gift certificate mailed to yourself or your recipient.
Sending Your Photos
You may send your hard copy photographs to:
PO Box 6489
Please add a letter with your contact details, your phone number and email address, so that we can get in touch with you after receiving the photos.Back to top
If you have chosen to send your photo(s) by email, please email them to: email@example.comBack to top
Yes you can. If you would like to receive your hard copy photo back, please inform us using the remarks box which you'll find while placing your order. If you have a scanner that has a high resolution setting you may also scan the photograph yourself and email it instead.Back to top
What options do I have to send my photos?
You can upload the photos during the order process, email them or even send your hard copies. To clarify which photo should be used for which canvas we ask that you clearly name the photos with file names that correspond with the wall display you have selected.
Due to the large number of images, please email the photos to us. You may name the files to clarify the order you would like them used or leave it up to our photo editors. Start with 1 for the top left image and go from left to right, top to bottom. You may modify the preview before printing, up to 3 times free of charge.Back to top
Please use our free photo consultation service and email us the photo before you submit your order. We can then give you advise on the photo and let you know if it is suitable.Back to top
The preferred file types for receiving your photos are .jpeg, .gif, .bmp, or .tiff. We suggest sending the highest resolution and quality photo available, no matter how big the file is. The better the quality of the original photo, the better the results will be. You may email us the photograph if you are unsure of its suitability.Back to top
Please refer to our photo tips page.Back to top
During the order process you will find a comments box, where you will be able to explain what your special requests are. We can create "magic" with your original photos: we can combine figures from different photos into one image, change the background, eliminate or add figures and objects, create color images from black and white photos and even fix damaged or old photos.Back to top
We allow 3 modifications, free of charge. For every additional modification we charge $10.Back to top
Yes, we can! You can upload or send several photographs via email and have subjects from each photo placed together into a single image. Alternatively you can use our collage canvas or wall display to have many photos printed at the same time. Simply give us detailed instructions when placing your order, by using the comments text box.Back to top
To view the status of your order, please login to your account. You will see the status in the main view of your account or in the "Your Orders" section.Back to top
Yes it is. All the information gathered through our secure server will be used solely to process your orders. We will never sell or share your private information with any 3rd party.Back to top
For our return policy please click here.Back to top
You may use our email form to send us any questions, or try our live chat.Back to top